Shipping Policy

Effective as of June 20, 2023

Shipping Policy of JP Wireless

Thank you for choosing JP Wireless for your smartphone, gadgets, and accessories needs. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products ordered through our website (the “Website”). By placing an order on our Website, you agree to comply with the terms stated in this policy.

Order Processing

1.1. All orders are subject to verification and acceptance. We reserve the right to refuse or cancel any order for any reason at our sole discretion.

1.2. Orders are typically processed and shipped within [X] business days after payment confirmation, unless otherwise specified.

1.3. If there are any issues with your order, such as stock availability or shipping restrictions, we will contact you via the provided contact information.

Shipping Methods and Fees

2.1. We offer various shipping methods for domestic and international delivery. The available options and associated fees will be presented to you during the checkout process. The shipping fees are based on the destination, weight, and dimensions of the package.

2.2. Please note that delivery times may vary depending on the shipping method selected and the destination. We provide estimated delivery times during the checkout process for your reference.

Shipment Tracking

3.1. Once your order is shipped, we will provide you with a tracking number via email or through your account on our Website. You can use this tracking number to monitor the progress of your shipment.

Customs and Duties

4.1. For international orders, please be aware that you may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend contacting your local customs office for more information on potential charges.

Delivery Issues

5.1. While we strive to ensure timely and accurate delivery, we are not liable for any delays or delivery failures caused by circumstances beyond our control, including but not limited to natural disasters, customs clearance, or transportation disruptions.

5.2. If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to initiate an investigation and provide a resolution as soon as possible.

Address Accuracy and Changes

6.1. It is your responsibility to provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or misdeliveries caused by incorrect or incomplete address details.

6.2. If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address change can be made after the order has been processed.

Order Cancellation

7.1. If you wish to cancel your order, please contact us immediately. We will make every effort to accommodate your request, but once an order has been shipped, it cannot be canceled. In such cases, you may refer to our Returns and Refunds Policy for further assistance.

Contact Us

8.1. If you have any questions, concerns, or requests regarding our Shipping Policy, please contact us.

By placing an order on our Website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy.